Report A Claim

Find the Claim Contact Information within the issued policy and send your claim details directly to the insurance company (or claims administrator).

For questions or more information, contact us:

Traci Head Shot Crop
Traci Burdette

Claims Processing
Direct Phone & Fax: (559) 256-6900

Claims Customer Service Hotline:

(844) 8-SIERRA or (844) 874-3772

Claims / New Loss Notice Fax:

(559) 256-6950

Claims Email:

Claims Overnight or Mail:

234 Clovis Ave, Clovis, CA 93612

If you are an insured reporting a claim, be sure to advise your agent. If you are an agent reporting a claim on the insured’s behalf, please copy us in on your initial claim report.

Order Loss Runs


1. Send Loss Runs request (with policy number) to:





2. Request Loss Runs from your underwriter at Sierra (include policy numbers).

If you are not  the agent of record you will need the insured’s authorization.